COVID-19: Wi-Fi to create a customer register for bars and restaurants

Since last week, the government announces its intention that the owners of bars and restaurants are responsible for taking the telephone number and contacts of their customers so that they can be quickly traced in the event of a COVID-19 outbreak.

With the recent announcement from Public Health that all customers who have frequented a bar get tested, it becomes more relevant to have a register to be able to contact these people.

But how is this realistic? The employees of rars and restaurants certainly cannot be responsible for taking the contact details of each visitor!

This is how the SY5 Wi-Fi Marketing solution can automatically create a register for you. By connecting to Wi-Fi, your customers CAN be asked to leave their contact details (name, email address and, if necessary, their telephone number) and thus all their information will be recorded in your customer database, automatically.

So, if in the event of an outbreak you had to give back to the health authorities a list of clients, you will have access to it in a few clicks!

To automate the process, add a poster at the entrance inviting your visitors to connect to Wi-Fi or even add a QR CODE that redirects your customers’ phones to your WI-FI network when they scan it.


“With the difficulty of enforcing hygiene and social distancing measures, the question of setting up a customer register for bars and restaurants as is done in British Columbia is raised in order to ensure that customers can be traced as way to prevent the transmission of COVID-19. A measure that does not seem necessary according to Marie-France Raynault, professor emeritus in the department of social and preventive medicine at the School of Public Health at the University of Montreal. ” – Radio Canada

Listen to the extract here: monitoring-customers-bars-restaurants